HELP DESK
Support
Something feel off on your walk? Tell us what happened and we’ll help.
Contact us
Email info@dontgofar.app. During the friends beta, please allow up to two business days for a reply.
What to include
- Whether you use iPhone, Android, or the website
- What you expected and what happened instead
- The story name and approximate time of the problem
Please do not email passwords or precise location coordinates. A screenshot is helpful when it does not contain private information.
Safety
Don’t Go Far is for recreational walking and storytelling, not navigation or emergency assistance. Stay aware of traffic, weather, private property, and your surroundings. In an emergency, contact local emergency services.